Location: Dhaka, Bangladesh
Compensation: Very Competitive
Start Date: Immediate
Working Hours: 10:00 AM to 7:00 PM
Tinkstars (www.tinkstars.com) is looking for Associates to join our team of Audio Content Transcribers.
About Tinkstars
Tinkstars is a business process outsourcing (BPO) company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity.
About the role
As an Associate in the audio transcription team, your job will be taking on the assignments of the client on a regular basis and continuously work on improving the quality of the deliverables. You will be listening to audio contents and transcribing them in order to enhance the capabilities of an Artificial Intelligence system. You will be helping your team meet challenging assignments within targeted deadlines and continue improving the quality of the overall team’s performance.
Benefits
At Tinkstars , we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:
- Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
- Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
- Events: Regular team and organization-wide get-togethers and events.
Future development
At Tinkstars , you’ll have a personal development plan to help you improve in the areas you’re looking to develop in over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.
You’ll also have the opportunity to progress internally. As a fast growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!
Responsibilities:
- Transcribing audio contents to text based on the instructions of the client
- Join in client calls and update the client regarding the progress
- Check and QA the AI-generated text based on audio contents on the assigned platform
- Solving the issues by communicating with the client.
- Escalate the gap of instructions to the Team Leader and Manager
Required skills, background & attributes:
Not everyone will have what it takes to do well in this role. To be seriously considered, we’re looking for the following:
- Excellent English communication skills
- Excellent typing skills in English (40-45 words per minute would be preferred)
- Completed Graduation under any discipline
- A good score in IELTS / TOEFL would be preferred
- Positive attitude and ability to work in a team environment
- Must be able to adapt to changes in working hours and days
- Must be willing to work on regular public holidays as well as festival holidays (additional compensation will be provided)
- Sound knowledge of basic computer applications (MS office, google sheet, google doc, drive, etc)
