Operations · Dhaka, Dhaka
Location: Dhaka, Bangladesh
Compensation: Very Competitive Hourly Based
Start Date: Immediate
Working Hours: (48 hours in a week)
You can choose between:
● 7:00 AM to 3:00 PM
● 3:00 PM to 11:00 PM
● 11:00 AM to 7:00 AM ( Work from home for this shift only – Training Phase will conducted from the office )
Tinkstars is looking for Associates to join their Operations team for Content moderation
Tinkstars is a business process outsourcing (BPO) company that helps fast-growing companies and leading global brands to transform and grow. We
do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an
ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity.
Future development
At Tinkstars, you’ll have a personal development plan to help you improve in the areas you’re looking to develop in over the coming years. Your manager will dedicate time and resources to
supporting you in getting you to the next level.
You’ll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!
About the role
You will be working as a part of our Content Moderation team. Your responsibilities will include working with different audio-visual contents in a web based platform of the client. You role is to police and monitor the contents before allowing any content to be uploaded. Your responsibilities will also include providing feedback to clients, communicating with your Team Leader and Manager and escalate challenges and follow up with clients regarding instructions and procedures.
Responsibilities:
● Contributing with skills in the best possible way so that, the team can achieve the agreed delivery in a professional manner.
● Following Quantanite’s quality assurance process to ensure the quality of the delivery.
● Working closely with the team to highlight obstacles that arise in the working process and eliminate them.
● Quickly checking and handling different contents of a given online platform, including the pictures, live broadcasts, short videos. voice. text etc, and also responsible for the content
safety of the platform
● Proactively finding clues, summarizing the features, types, data and information of the contents that should be filtered out, and report to the manages in time.
● Collecting the keywords: adding & maintaining the regional sensitive vocabulary periodically
● Collecting the local cultural customers. policy information and news, and report & feedback on time.
Requirements
Not everyone will have what it takes to do well in this role. To be seriously considered, we’re looking
for the following:
● Good English reading, writing and listening (good verbal communication will be a plus)
● High school & University Graduate from any discipline (Students are encouraged to apply, as long as classes and exams can be managed by you on your own accord).
● Good attention to details
● Good computer skills (good with basic computer applications ex: MS office, Google drive, doc, spreadsheet)
● No issues working with explicit content.
Benefits
At Tinkstars , we ask a lot of our employees, which is why we give so much in return. In addition to
your compensation, our perks include:
● Dress: You can wear casual dress in the office.
● Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
● Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
● Events: Regular team and organization-wide get-togethers and events.
