Designation: Training Executive
Department: Training & Development
Reporting to: Head of Training & Quality
Start date: As soon as possible
Employment type: Permanent
Compensation: Negotiable
Location: Dhaka office
Tinkstars is looking for a Training Executive to enhance the competencies of individual employees by designing and conducting training programs that will boost employees workplace performance in alliance with company’s core purpose and values. You will be responsible for performing training needs assessments, designing learning contents, conducting classroom based as well as online learning sessions and for managing all phases of training interventions.
About Tinkstars
Tinkstars is a business process outsourcing (BPO) company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We’re an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed-up with exceptional results. We have big dreams, and are constantly looking for new colleagues to join us who share our values, passion and appreciation for diversity.
About the role
You will be collaborating with the operations team and identifying the training needs for our departments. Your role is to engage the audience and ensure the best learning experience and assist the improvement efforts of the teams.
Benefits
At Tinkstars, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:
- Opportunities to learn more about Employee Engagement
- Professional development in the field of training & development
- Events: Regular team and organization-wide get-togethers and events.
- Clearly defined career advancement opportunities in the field of training & development
Future development
At Tinkstars, you’ll have a personal development plan to help you improve in the areas you’re looking to develop in over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.
You’ll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!
Responsibilities
At Tinkstars, your work will directly contribute to us achieving our long-term ambitions. Your key responsibilities will include:
- Designing and developing training materials in close collaboration with Managers, Team Leaders and subject matter experts from the client’s team.
- Collaborate with the operations team members to identify training needs.
- Creating learning experiences that engage learners to achieve and demonstrate learning outcomes.
- Implementing technology-enabled innovations to support blended and digital learning.
- Taking feedback on completed training to evaluate and measure results and make improvements where required.
- Schedule and facilitate required training sessions.
- Maintaining a database of all training materials.
- Research on new teaching methods.
Requirements
We are looking for the following:
- Graduated from a reputed institution
- Good communication, presentation, and interpersonal skills
- Knowledge of the training etiquette & delivery
- Excellent time management and organizational skills
